SMOKE + RESTORATION GUIDANCE
Records & insurance
Prepare clear observations, contents evidence, scopes and policy questions.
01 / insurance
Build a useful claim record
Keep observations, authorizations and costs connected without deciding coverage yourself.
Read the guide↗02 / insuranceContents values and replacement questions
Owner estimates are useful inputs, not an approved claim value.
Read the guide↗03 / insuranceTemporary living costs and receipts
Ask what your policy and claim require before treating an expense as payable.
Read the guide↗04 / insuranceWorking with an adjuster and provider
Clarify who decides coverage, who assesses the property and who authorizes work.
Read the guide↗HAUSE enquiry deskMake the next
Make the next
conversation clearer.
Describe what is known, where the property is and what you need help deciding. The HAUSE team reviews the request and, with your consent, may connect you with a suitable provider if available.
Prepare an enquiry ↗