Privacy policy

Who operates the site

HAUSE Technologies operates SmokeDamage.ca. Use the contact form with “Privacy request” for questions about this policy or a request concerning information you have submitted.

Local tools and browser storage

Most tool inputs remain in the page and are not sent by merely using a worksheet. Brief transfer uses session storage so you can review it in the enquiry form. The contents inventory is stored in local storage only when you choose Save on this browser. Anyone with access to that browser profile may be able to view it. Exported files remain on your device independently of the website.

Clearing the inventory removes this site’s saved inventory in the current browser. You must manage any downloaded copies yourself. Browser storage can be cleared or lost and is not a durable backup. Avoid shared-device storage for personal material.

Information sent with an enquiry

If you submit the form, we receive the contact details and fields you provide, optional tool brief, service consent text and time, submission reference, current page, first page of the session, referring page when available and campaign parameters. Request origin and operational logs help prevent misuse and reconcile delivery. Please do not submit medical records, policy numbers, identity documents, access codes or information about other people that they have not agreed to share.

Use and sharing

We use the information to review and respond to the request, arrange a suitable provider introduction when available, maintain the enquiry record and operate the service. Service providers supporting intake, customer records and internal email delivery process the information for those functions. If appropriate to your request and with the form’s service consent, HAUSE may share the enquiry with a restoration provider so they can respond. We do not sell the enquiry information.

The intake uses Cloudflare services, a GoHighLevel customer-record location accessed through the HAUSE platform and internal email delivery through Resend. Processing may occur outside your province or Canada, depending on those providers’ infrastructure. We do not promise that all information remains in Canada.

Retention and your choices

Records are retained for responding to enquiries, operational needs and applicable obligations. Use the privacy-request option to ask about access, correction or deletion; identify the enquiry reference and a way to respond, without including unnecessary sensitive documents. Legal or operational requirements may affect what can be deleted.

Sending the service enquiry does not subscribe you to marketing. There is no registration/customer confirmation email. Website access may generate standard hosting/security logs. No advertising analytics is installed. If that changes, the policy and relevant choices will be updated.